Hello, we're Utility Warehouse
We help people get on with their lives and spend their time how they want to.
Which? ‘Utilities Brand of the Year' 2018
Hello, we're Utility Warehouse
We help people get on with their lives and spend their time how they want to.
Which? ‘Utilities Brand of the Year' 2018
WE'RE MORE THAN JUST ANOTHER UTILITY PROVIDER
We’re a discount club and the only place you can get your Energy, Home Phone, Broadband and Mobile services, all bundled together.
Members have just one monthly bill for all their utilities, making budgeting easier and putting customers in control of their spending.
A BIT MORE ABOUT US
You probably won't have heard much about us, but we're one of the UK's biggest, home-grown success stories of the last 20 years.
We're a FTSE 250 business and knocking on the door of £1 billion in annual revenue. But in two decades of phenomenal change and growth as a business, there are two things that have remained constant:
- We bundle together all our customers' household utilities and send them a single monthly bill
- We don't promote our services directly to customers - we have 40,000 partners around the country who recommend us
WE'RE MORE THAN JUST ANOTHER UTILITY PROVIDER
We’re a discount club and the only place you can get your Energy, Home Phone, Broadband and Mobile services, all bundled together.
Members have just one monthly bill for all their utilities, making budgeting easier and putting customers in control of their spending.
A BIT MORE ABOUT US
You probably won't have heard much about us, but we're one of the UK's biggest, home-grown success stories of the last 20 years.
We're a FTSE 250 business and knocking on the door of £1 billion in annual revenue. But in two decades of phenomenal change and growth as a business, there are two things that have remained constant:
- We bundle together all our customers' household utilities and send them a single monthly bill
- We don't promote our services directly to customers - we have 40,000 partners around the country who recommend us
HOW WE WORK
What you need to know:
- We want to operate in a less heavy way, reduce delays and make things simpler.
- We’re still scaling, we’ve seen massive growth across the business, our data journey is well underway with the team growing steadily and several new teams spinning up in technology.
- We deliver quickly by keeping processes light and enabling autonomy, happy in the knowledge people will be challenged on their ideas.
- We’ve never believed in ivory tower leadership, our leadership team are hands-on, roll up their sleeves when needed types that mentor and support not only from a technical standpoint.
- We don’t appreciate egos, shouting the loudest doesn’t make your idea the best instead we believe in debate, collaboration and learning.
- We encourage experimenting, seeing failure as learning, believing it’s about being pragmatic and achieving a balance between speed and quality.
- We believe that not every industry or product has to be exciting on the outside for the engineering challenge to be interesting.
- We care about how we deliver and who we work with, we enjoy working on interesting problems with smart people and that if it was easy it wouldn't be fun.
HERE IS WHAT OUR TEAM HAVE TO SAY:
OUR TEAMS
We try to make the complex simple, our teams are trusted to try new things but be prepared to be challenged.
WE BELIEVE THE RIGHT TOOL IS THE BEST TOOL
We want to use the best tools for the job, our teams have autonomy but also take responsibility for technology choices. We value decoupling and avoid vendor lock-in at every opportunity. Our systems are eventually consistent, event sourced, designed after our business domain and deployed in a distributed, micro architecture.
By popular choice we are primarily a go house with frontend powered mostly by typescript rolled react/graphql duo; we like experimenting, there’s more rust and WASM coming up; but you will also find staples like python or java.
We’re into cloud native and kubernetes, if it Dockerizes it fits, some examples include: cockroachdb, tikv, pql, mongo for storage; kafka, nats for brokers; thanos, grafana, graylog for instrumentation; kustomize, kube-applier, traefik for deployment and operations.
If it can be open- sourced, it shall. If we can submit a PR instead of building our own, we will. Getting your hands dirty from the top to the bottom of the stack isn’t a promise to be broken, it’s a requirement. If you’re only good at parts of it that’s okay, we’ll support you getting good at all of it.
A MESSAGE FROM OUR VP OF ENGINEERING, MIKE DONAT
"We are looking for true technologists with a genuine interest in what they do day to day. If you're an open source contributor, hacker and wiz who loves to write code - great, so are we and we would love to hear from you!
We are interested in both specialists and generalists; we strongly believe in lean methodologies, testing, automation, cross discipline and above all in getting things done and out there in front of our customers.
If your interests span technologies from front end to linux containers you will find plenty to do here - if you rather concentrate on architecture or react.js then there's plenty of that too."
UW LABS
As much as is possible we code in the open on GitHub. If it can be open-sourced, it shall and our UW Labs page is where you can find it. Our attitude is, If we can submit a PR instead of building our own, we will. We’re all passionate about what we do, and can regularly found at meet ups, sharing sessions, hackathons and conferences, often bringing new ideas back to the office.
Come say Hello! We've created a slack community to answer any questions around our projects.
You can check out our open source projects over on our Github.
JOBS
ALL THE PIECES ARE HERE, WE NEED YOU TO HELP PUT THEM TOGETHER
Data
Product
Engineering
Operations
UW LABS
As much as is possible we code in the open on GitHub. If it can be open-sourced, it shall and our UW Labs page is where you can find it. Our attitude is, If we can submit a PR instead of building our own, we will. We’re all passionate about what we do, and can regularly found at meet ups, sharing sessions, hackathons and conferences, often bringing new ideas back to the office. We will be launching our tech blog shortly so watch this space...
Come say Hello! We've created a slack community to answer any questions around our projects.
Check out our Opensource projects on our Github Labs page.
AWARD WINNING CUSTOMER SERVICE
Over 93% of our members would recommend our services to a friend and we're proud to be leading the industry when it comes to service. Our goal is to be the most trusted utility provider powered by technology and led by data driven decision making.
RECENT AWARDS
BENEFITS
- Competitive Salary and stock options in a growing FTSE250 business 📈
- Beautiful modern, open-plan office with pairing/ standing desks for everybody and floor to ceiling windows offering views over London 🏢
- Subsidised Canteen for all you meat, vegetarian and vegan needs!🍅🥗
- Contributory pension that gets better with time, starting at 4% over time you can get up to 10%⏱
- Flexible working, we’ve got fully remote teams, onsite, early risers and late night grinders, for us it matters what we’re working on more than where. 👩🏽💻
- Opt in to subsidised private healthcare with our company Bupa scheme. 🚑
- Put something aside for a rainy day with our Save as you earn share purchase scheme. ☔️
- Pool tables, ping pong and sleep pods in our breakout space 🎱😴🏓
- Join us in our 140 seater auditorium for movie nights or join in our old school gaming nights 🎬🎮
- Quarterly socials, our most recent was All Star Lanes bowling and Karaoke 🎳🎤
- Mentors and Teachers a plenty, with so many brilliant minds in one place there is always someone you can lean on for support and
- guidance. 👩🏻🏫🙋🏻♂️🤷🏾♂️
- Choose your own tools, whether its hardware of software, you choose the tools you need to get your job done🖥🛠🧰
- Onsite parking with 350+ spaces🚘🚘
- Feeling stressed? We have an employee assistance helpline and company nurse onsite to help look after our teams physical and mental health.☎️👩🏽⚕️
- 25 days holiday + bank holidays✈️
- Discount on our services⚡️💡